FAQ

1. What types of products do you sell?
We offer a wide range of products, from homewares, gadgets, fashion accessories and wellness products. We regularly enrich our catalog to meet all your needs.

2. What are the delivery times?
Delivery times vary depending on the product and destination. Generally, delivery takes between 5 to 10 business days. For specific items or remote areas, it may take a little longer. You will receive updates on your order by email.

3. What payment methods are accepted?
We accept credit/debit card payments, PayPal, and other secure payment options for a simple and reliable shopping experience.

4. Can I return an item if I am not satisfied?
Yes, we have a 14-day return policy after receiving your order. If you are not satisfied with your purchase, please contact our customer service to start the return process.

5. How can I track my order?
As soon as your order is shipped, you will receive an email with a tracking link. You can click on this link to see the progress of your delivery.

6. Do you offer any special offers or promotions?
Yes, we regularly organize special promotions and flash sales. To not miss any offers, subscribe to our newsletter or follow us on social networks.

7. Do you ship internationally?
Yes, Levost ships to several countries around the world. International shipping costs and delivery times vary depending on the destination.

8. What should I do if I receive a defective product?
If you receive a defective item, please contact our customer service within 7 days of receipt. We will guide you for an exchange or refund.

9. How can I contact customer service?
You can contact us by email at support@levost.com , via our online chat, or by phone. Our team is available to answer all your questions.

10. Do your products have a warranty?
Yes, many items sold on our store come with a manufacturer warranty. Specific details are available on the product sheets or by contacting our customer service.